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Please note: we are a publisher, not the maker of Tinnoril. For questions about an order, shipping or a refund under the 60-day guarantee, contact the seller's customer support directly: support@tinnoril.com or +1 (323) 391-7365, or through the official website where you purchased.
We also cannot provide medical advice. For personal health questions — especially about tinnitus that is sudden, one-sided, pulsing, worsening, or paired with hearing loss or dizziness, or about medication interactions — please talk to a licensed healthcare provider.